Reviews

At RTW Plumb Safe, our reputation is built on the satisfaction of our valued clients. We take immense pride in providing exceptional plumbing and heating services that go beyond expectations. Our reviews showcase the trust and confidence our customers have in our expertise. Clients consistently commend us for our prompt response, professional approach, and high quality of workmanship. We understand the urgency of plumbing and heating issues, which is why we offer timely solutions without compromising on quality. Our skilled technicians are not just problem-solvers; they are your dedicated partners in ensuring your home is comfortable and safe.

What sets RTW Plumb Safe apart is our unwavering commitment to customer care. We value open communication and transparency, ensuring you are informed throughout the service process. Clients appreciate our honest assessments, fair pricing, and efficient solutions. From routine maintenance to complex installations and emergency repairs, we handle every task with precision and dedication.

Your feedback is our driving force. Reading our reviews, you’ll discover stories of satisfied customers who have experienced our expertise firsthand. Each review is a testament to our passion for excellence and our mission to provide reliable, top-quality plumbing and heating services. We are immensely grateful for the trust you place in us. Thank you for choosing RTW Plumb Safe as your preferred plumbing and heating partner. Your satisfaction fuels our commitment to delivering outstanding service, every time.

RTW from the first meeting with Ricky through to his sign off was perfect. We had a schedule of works so we knew when things would be undertaken. And then every few days a call from Mary to make sure we were happy. Each trade was with a person responsible for that trade - no Jack of all trades and master of none - which gave us confidence that the job was being carried out correctly. The difference in the experience was night and day, every little finish is done to the highest standard and with some care. To have a person come round at the end to deep clean the bathroom was an excellent addition to the work. It is a shame that we had to have the bad experience to get a good experience but thank you for making that happen and thank you to RTW and all their colleagues for their professional and high standard of work. The bathroom feels warmer and lighter.
Colin Bennett
A big thank you to an amazing team... from start to finish was like clockwork.. the whole gang was polite, professional and clean!! Can’t wait to book them for our new kitchen 👍🏻
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Graham Biddlecombe
Facebook Reviewer
Close up of a window above the sink which has been decorated with keepsakes
James and his team were great! I had total confidence in them. James made sure I was kept up to date with the work schedule and was happy to answer any questions or concerns I had. Ultimately we now have an amazing bathroom built by experts. Thanks guys 😘
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Carole Raven
Facebook Reviewer
A big thank you to an amazing team... from start to finish was like clockwork.. the whole gang was polite, professional and clean!! Can’t wait to book them for our new kitchen 👍🏻
A white Mercedes convertible used as Graham's profile picture
Graham Biddlecombe
Facebook Reviewer
Massive thank you to RTW, for the fantastic job on our new bathroom can’t thank James, Rick and all the Team enough for their professionalism and attention to detail. All the guys were so hard working and friendly and the job ran like a well oiled machine and everything was as promised. Would definitely recommend and have already. Thanks again, guys.
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Nikki McWee
Facebook Reviewer
Would like to say a massive thank you to all the team at RTW, had a complete bathroom refit and the result is stunning. The team were so professional and friendly and provided great communication throughout the process. Would highly recommend RTW Plumb Safe 100%.
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Jenny Ward
Facebook Reviewer
Thank you RTW for a great job on our small downstairs bathroom. They were helpful with the design process, suggesting various options and additions, with no pressure. Great communication throughout, the organisation between all the different services and when they needed to come was brilliant. Both James and Rick regularly checked in to make sure we were happy with the progress so far and any final niggles were dealt with promptly. The project was completed to the agreed budget and we are really happy with the attention to detail. We wouldn't hesitate to use RTW again for a bathroom refurb.
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Nicole Dredge
Facebook Reviewer
Had the absolute pleasure of having a new bathroom suite installed by RTW. This is the best customer service I have received in years. Totally professional, superb communication and nothing is too much trouble. If you are looking for a company that will meet your bathroom design and installation needs you’ve found it!
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Melanie Levy
Facebook Reviewer
Melanie Levy's bright bathroom showing the white marble walls and white sink unit and toilet

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